Privacy Policy

Introduction

MyRace.ai ("we," "us," or "our") operates the MyRace.ai website and mobile applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using MyRace.ai, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide to Us

• Account Information: Name, email address, phone number, and password when you create an account.
• Profile Information: Athletic profile details such as age, gender, race history, and performance goals.
• Race Data: Race results, timing data, GPS/course data, and related athletic performance information.
• Communications: Messages, feedback, and correspondence you send to us.
• SMS/Text Messaging Consent: When you opt in to receive text messages, we collect your mobile phone number and your consent preferences.

Information Collected Automatically

• Usage Data: Information about how you access and use the Service, including pages viewed, features used, and time spent on the platform.
• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Location Data: General location information derived from your IP address or, with your consent, more precise location data.

Information from Third Parties

• Race Organizations: We may receive race results and timing data from race organizers and timing companies.
• Public Race Results: We may collect publicly available race results to provide analysis and insights.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Deliver personalized race analysis, insights, and recommendations
• Send you race results, analysis notifications, and service updates
• Send SMS/text messages if you have opted in to receive them
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Comply with legal obligations

SMS/Text Messaging

Opt-In and Consent

By providing your mobile phone number and opting in to receive text messages from MyRace.ai, you consent to receive SMS/text messages related to:

• Race results and notifications
• Account alerts and verification
• Service updates and announcements

Message frequency varies. Message and data rates may apply.

Opting Out

You may opt out of receiving text messages at any time by:

• Replying STOP to any text message you receive from us
• Updating your communication preferences in your account settings
• Contacting us at privacy@myrace.ai

Mobile Information Privacy

We do not share, sell, rent, or disclose your mobile phone number, SMS opt-in data, or text messaging consent information with third parties or affiliates for marketing or promotional purposes.

We may share mobile information only with service providers and subcontractors who assist us in delivering the Service (such as SMS delivery platforms and customer support services), and only to the extent necessary to provide those services. These service providers are contractually obligated to protect your information and may not use it for any other purpose.

Your text messaging opt-in data and consent will not be shared with any third parties.

Email Communications

Types of Emails

By providing your email address, you may receive the following types of emails from MyRace.ai:

• Transactional Emails: Account verification, password resets, race result notifications, and support correspondence. These are essential for your use of the Service.
• Service Updates: Information about new features, product updates, and changes to the Service.
• Marketing and Promotional: Newsletters, special offers, and partner promotions. You will only receive these if you separately opt in.

Opting Out

You may manage your email preferences at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email
• Updating your communication preferences in your account settings
• Contacting us at privacy@myrace.ai

Please note that even if you opt out of marketing emails, you will continue to receive transactional emails necessary for your account and use of the Service.

Email Privacy

We do not sell, rent, or share your email address with third parties for their marketing purposes. We may share your email with service providers who help us deliver emails (such as email delivery platforms), but they are contractually prohibited from using your information for any other purpose.

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, including:

• Cloud hosting and data storage
• Analytics and performance monitoring
• SMS/text message delivery
• Customer support services
• Payment processing

These service providers are authorized to use your information only as necessary to provide services to us and are obligated to protect your information.

Race Organizations

If you participate in races through our platform or connect your account with race organizers, we may share relevant information with those organizations to facilitate race services.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for other purposes with your explicit consent.

What We Do Not Share

• We do not sell your personal information.
• We do not share your mobile phone number or SMS consent data with third parties for marketing or promotional purposes.
• We do not share text messaging originator opt-in data and consent with any third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data processing activities

To exercise these rights, please contact us at privacy@myrace.ai.

Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@myrace.ai
• Website: myrace.ai/support